Manuel B. Garcia

Manuel B. Garcia serves as the Senior Director for Educational Technology and Digital Learning at FEU Institute of Technology, Manila, Philippines. Read More

Contact Info

1607, FEU Tech Building,
P. Paredes St, Sampaloc,
Manila, Philippines
mbgarcia@feutech.edu.ph

Follow Me

What Should You Do When Participant Recruitment Doesn’t Go According to Plan?

Recruitment problems do not automatically mean that a study has failed. Diagnose why recruitment is falling short before changing the strategy, because some solutions can alter the sample, introduce bias, or change the study itself.

203
When Participant Recruitment Goes Wrong Guide 203 of 217
01 · The Question

What If Participants Are Not Being Recruited as Planned?

Your study may look feasible on paper and behave very differently once recruitment begins. Fewer people may be eligible than expected. Eligible participants may decline. Recruitment may work at one site but barely move at another. Weeks can pass while the sample grows much more slowly than the timetable assumed.

The natural reaction is to recruit more aggressively: add sites, broaden eligibility criteria, change incentives, extend the recruitment period, or approach a more accessible population. Some of those responses may be reasonable. Others can quietly change who enters the study and therefore change the evidence the study produces.

The first task is consequently not to find more participants at any cost. It is to determine why recruitment is departing from the plan and which response addresses that problem without creating a more serious methodological or ethical one.

02 · The Short Answer

Diagnose the Recruitment Problem Before Changing the Study

In Brief

When participant recruitment does not go according to plan, identify where the recruitment process is failing, reassess whether the original target remains feasible, and use the least disruptive defensible response before changing eligibility criteria, recruitment settings, or the target population.

Monitor recruitment against the original assumptions and document important changes. If a proposed solution alters who can participate, how they are approached, what they are told, or where they are recruited, consider its implications for sampling, validity, ethics approval, the protocol, and the interpretation of the eventual findings.

03 · What You Need to Know

Recruitment Problems Are Not All the Same Problem

Find the Point at Which Recruitment Is Breaking Down

“We cannot recruit enough participants” is a symptom, not yet a diagnosis. Recruitment can fall short for quite different reasons, and those reasons call for different responses.

What you observe Possible underlying problem What to investigate
Very few potential participants are identified The accessible population is smaller than assumed Population estimates, site volume, recruitment channels, eligibility assumptions
Many people are screened but few are eligible Eligibility criteria are restrictive relative to the available population Which criteria exclude participants and whether those criteria remain scientifically necessary
Many eligible people decline Participation may be burdensome, unattractive, poorly explained, or inappropriate for the population Reasons for refusal, consent process, time burden, procedures, accessibility, compensation where applicable
Some sites recruit and others do not The problem may be site-specific rather than inherent to the study Site capacity, workflow, staffing, access to eligible participants, implementation differences
Recruitment is steady but too slow The original recruitment rate or timetable may have been unrealistic Observed recruitment rate, remaining time, resources, and feasibility of extending recruitment
The people enrolling differ from those expected The recruitment mechanism may be reaching a different segment of the population Recruitment source, selection processes, participant characteristics, implications for the target population

This diagnosis matters because adding another recruitment advertisement will not solve overly restrictive eligibility criteria, just as extending the recruitment period may not solve a consent procedure that prospective participants consistently find unacceptable.

Compare Actual Recruitment With the Assumptions Behind the Plan

Recruitment should be monitored rather than evaluated only when the study is already in trouble. SPIRIT 2025 recommends that trial protocols describe expected recruitment rates, the duration of recruitment, plans for monitoring recruitment, and strategies intended to achieve adequate enrolment. Its guidance also recognizes that inadequate enrolment can reduce statistical power, delay a study, increase costs, or contribute to early stopping.

For your own study, compare the actual recruitment pathway with what you originally assumed. How many potentially eligible participants are encountered? What proportion are eligible? How many eligible individuals are approached? How many consent? How quickly does this occur?

That comparison can reveal whether the study is experiencing a temporary delay or a structural feasibility problem. A study recruiting 80% as quickly as expected faces a different decision from one recruiting 10% as quickly as expected with no plausible way to improve.

Fix the Process Before Changing the Population

When possible, begin with interventions that address implementation without changing the scientific definition of who belongs in the study. Depending on the cause, this could involve improving site procedures, reducing avoidable participant burden, clarifying recruitment materials, opening an additional recruitment channel that reaches the same intended population, or extending the recruitment period if resources permit.

Changing inclusion or exclusion criteria requires more caution. Eligibility criteria help define the study population. Removing a criterion merely because it makes recruitment inconvenient may change the population to which the findings apply or introduce participants for whom the original intervention, measurement, comparison, or research question was not designed.

If the people you can realistically recruit are materially different from those originally intended, the problem is no longer simply recruitment. You need to consider what it means when the recruitable population differs from the planned study population.

Adding Recruitment Sites Can Change More Than the Recruitment Rate

Opening additional sites is a common response to slow recruitment, particularly in multisite research. It may be methodologically reasonable, but a new site is not necessarily just another source of identical participants.

Sites can differ in patient or participant characteristics, institutional practices, socioeconomic context, referral pathways, intervention delivery, measurement procedures, or other factors relevant to the study. A new site may improve recruitment while simultaneously increasing heterogeneity or changing the composition of the sample.

Before adding sites, consider whether the new setting still represents the intended study population and whether site differences need to be addressed in study procedures or analysis.

Changing Recruitment Materials or Incentives May Require Approval

Recruitment is also part of the ethical conduct of human-participant research. Advertisements, invitations, compensation arrangements, consent procedures, and methods of contacting prospective participants may fall within institutional or ethics-review requirements.

Do not assume that a recruitment strategy can be changed simply because it does not alter the intervention or primary outcome. Check the requirements that apply to your study before implementing revised materials, new recruitment channels, altered incentives, or changes in how prospective participants are approached.

If the modification affects approved study procedures, determine whether the change requires revisiting ethics approval, the protocol, or preregistration.

Do Not Confuse Recruitment With Retention

Recruitment Getting eligible individuals into the study according to the study's enrolment procedures.
Retention Keeping enrolled participants sufficiently engaged so that the required follow-up observations or outcomes can be collected.

A study can recruit successfully and still lose too many participants afterward. Conversely, it can have excellent retention among enrolled participants but struggle to enroll enough people. The remedies differ, so examine where participants are being lost before deciding what to change.

Recruitment Success Is Not Just About Reaching a Number

A study can reach its numerical recruitment target and still have a sampling problem. Suppose a survey reaches the required sample size almost entirely through one recruitment channel even though the intended population spans several groups. The numerical target may be satisfied while the resulting sample poorly represents the population relevant to the research question.

Monitor not only how many people are recruited but, where relevant to the design, who is being recruited and through which pathways. The importance of this depends on the sampling strategy and intended inference. Representativeness is not a requirement of every research design, but the achieved sample should remain compatible with the claims the study intends to make.

Know When Recruitment Has Become a Sample-Size Problem

Slow recruitment and insufficient final sample size are connected but not identical. During recruitment, you still have choices about how to improve enrolment. Eventually, however, time, funding, population availability, or other constraints may make the original target unattainable.

At that point, the question shifts from “How can we recruit better?” to what to do when the planned sample size cannot be reached. That requires reconsidering what the smaller achieved sample means for precision, statistical power where relevant, analysis, and the strength of the conclusions.

04 · A Practical Example

A Recruitment Target Falls Behind After the Study Begins

Hypothetical Example

A study is recruiting only half as quickly as expected

A research team plans to recruit 240 participants over 12 months, requiring an average of approximately 20 participants per month. After the first three months, only 30 participants have enrolled rather than the approximately 60 anticipated.

Observe Recruitment is averaging about 10 participants per month rather than the planned 20.
Diagnose Screening records show that enough potentially eligible people are available, but many eligible individuals decline because study appointments conflict with working hours.
Consider the least disruptive response Rather than immediately broadening eligibility criteria, the team examines whether appointment scheduling can be made more accessible without changing the study's scientific procedures.
Check requirements The team determines whether revised participant-facing information or recruitment procedures require approval before implementation.
Monitor again Recruitment is reassessed after the approved change to determine whether the actual rate is moving toward a feasible trajectory.

The important feature of this response is not the specific solution. It is the sequence. The researchers identify the bottleneck before changing the design. If the real problem had instead been an extremely small eligible population, changing appointment times would have accomplished little.

05 · What Researchers Often Get Wrong

Recruitment Fixes That Can Create New Research Problems

Misconception

Recruitment Is Fine as Long as You Eventually Reach the Target

The composition and recruitment pathway of the sample also matter. A numerical target does not compensate for a recruitment process that has shifted the sample away from the population relevant to the research question.

Misconception

You Should Broaden the Eligibility Criteria as Soon as Recruitment Slows

Eligibility criteria should not be treated merely as obstacles to recruitment. First determine why each criterion exists and what would change scientifically or ethically if it were modified.

Misconception

More Recruitment Channels Can Only Improve the Study

Additional channels may reach different segments of the population. That can be useful, but it may also change the sample composition. Consider who each channel reaches rather than counting channels alone.

Misconception

Slow Recruitment Means the Original Sample-Size Calculation Was Wrong

These are different issues. A sample-size calculation addresses how much information the study needs under particular assumptions. Recruitment feasibility concerns whether that amount of information can actually be obtained from the accessible population within the available resources and time.

Misconception

You Can Explain Recruitment Changes Only After the Study Is Finished

Consequential decisions should be documented when they occur. Waiting until manuscript preparation makes it easier to lose the chronology, rationale, and information available when the decision was made.

06 · What This Means for You

Treat Recruitment Problems as a Diagnostic Exercise

When recruitment falls behind, calculate what is actually happening before redesigning anything. Compare planned and observed recruitment rates, identify where prospective participants are lost, and determine whether the problem is temporary, correctable, or structural.

A simple decision framework

If enough eligible people exist but few are being approached
Investigate recruitment workflow, site implementation, staffing, and recruitment channels.
If many eligible people decline
Investigate burden, accessibility, communication, consent procedures, and documented reasons for refusal where available and appropriate.
If very few screened individuals are eligible
Reassess population estimates and the scientific justification for the eligibility criteria before considering any amendment.
If recruitment is viable but slower than expected
Evaluate whether extending recruitment or adding appropriate capacity is feasible before changing the study population.
If no realistic recruitment strategy can achieve the original target
Reassess study feasibility and the consequences of a smaller sample rather than continuing indefinitely.

Any substantive modification should also be documented. A future reader should be able to understand what was planned, what recruitment problem occurred, what was changed, and why. That record becomes particularly important when the recruitment response also constitutes a change to the research design after data collection has started.

07 · A Quick Checklist

Before Changing Your Recruitment Strategy, Check These Points

When recruitment falls behind, check:
Compare the actual recruitment rate with the rate assumed in the study plan.
Identify whether the bottleneck occurs during identification, eligibility screening, approach, consent, or enrolment.
Review available reasons why eligible individuals decline participation.
Check whether particular sites, channels, or participant groups account for the recruitment shortfall.
Prefer feasible process improvements that preserve the intended population before altering eligibility criteria or the study population.
Determine whether revised advertisements, incentives, sites, eligibility criteria, or consent procedures require approval before use.
Assess whether the revised strategy could change the composition of the sample or the claims the study can support.
Document important recruitment changes, their rationale, timing, and any implications for the study.
08 · Frequently Asked Questions

Questions About Participant Recruitment Problems

How do I know whether recruitment is genuinely too slow?

Compare actual recruitment with the rate required to reach the target within the remaining recruitment period. Also consider whether the observed rate is improving, stable, or declining and whether realistic changes could alter the trajectory.

Can I extend the recruitment period?

Potentially. An extension may preserve the original population and design better than changing eligibility criteria, but it can have funding, staffing, protocol, registration, ethics, and temporal implications. Check the requirements applicable to the study.

Can I add another recruitment site?

Often this is possible, but assess whether the site reaches the same intended population and can implement the study consistently. Adding a site may also require ethics, institutional, sponsor, or protocol amendments.

Can I change my inclusion and exclusion criteria?

Possibly, but eligibility criteria help define the study population and may also protect participants. Reconsider the scientific and ethical reason for each criterion, assess how the change would affect the study, and obtain any required approval before implementation.

Should I increase participant incentives if recruitment is poor?

Do not treat increased compensation as an automatic solution. Determine whether compensation is actually contributing to the recruitment problem and whether a change is ethically appropriate and permitted under the applicable approval and institutional requirements.

What if I realize that reaching the recruitment target is impossible?

Do not simply stop at an arbitrary number and analyze the data as though the planned target had been reached. Reassess the consequences of the achieved sample size, document why recruitment stopped, and determine what claims the resulting evidence can reasonably support.

09 · The Bottom Line

Do Not Solve a Recruitment Problem by Accidentally Creating a Different Study

The Bottom Line

When participant recruitment does not go according to plan, diagnose where and why recruitment is failing before changing the strategy, then choose a response that addresses the bottleneck while preserving the study's scientific and ethical integrity as far as possible.

Recruitment plans can sometimes be adapted, but adding sites, changing eligibility criteria, altering incentives, or using new recruitment channels may have consequences beyond enrolment numbers. Monitor those consequences, obtain required approvals, and document substantive changes rather than treating recruitment as a race toward a target number.

10 · Sources and Further Reading

Authoritative Guidance and Evidence on Participant Recruitment

11 · Cite this Guide

How to Cite This Guide

This guide is intended to be read, shared, and used in research, teaching, and academic work. If you draw on its ideas, explanations, or other content, please acknowledge the source by citing the guide. Doing so gives appropriate credit and helps your readers locate the original resource.

Has the Field Guide helped your research?

If a guide helped clarify a question, inform a research decision, or move your work forward, I would love to hear about your experience. Your story may also help other researchers discover the Field Guide.

Share Your Experience
Takes only a few minutes